Amir H. Mozaffarian in San Francisco

🕗 opening times

comments 4

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  Katherine Ritchey

  :: 02 June 2018 13:52:19

  Customer service is terrible. I bought an expensive watch last fall. They couldn’t remove links in the store, so it had to be sent out. Then the battery died after 9 months, and they couldn’t replace while I waited so I had to leave it again. I don’t live/work in SF, so repeated trips to the city is a hassle and I asked to have it sent. It was sent by fed ex for early weekday delivery with direct signature required. They refused to accommodate a disability by allowing weekend delivery or not requiring an in-person signature. How hard is it to allow weekend delivery or for me to leave a signature on the fedex door sticker, especially if disability involved??? Also, any jeweler should be able to remove links or change batteries while you wait. Given the price of what they sell, find better options that care about customer service.

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  Afsheen Agahi

  :: 28 April 2018 18:03:40

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  Jane Wang

  :: 01 June 2017 16:37:52

  Better late than never to leave Amir a rating he deserves. I recently got married last year and Amir did an esquisite job with creating my wedding ring to match my oddly shaped engagement ring that my fiancé surprised me with. He took time curating my wedding ring and he also noticed that my engagement ring setting was off and took extreme care of placing the emerald in the right place (it's an old emerald from the 1920s). I couldn't be any happier for the service and quality of jewelry I received from Amir and I am thankful to have worked with someone who is passionate about jewelry as much as I am. Thank you!!!

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  Suat Kaya

  :: 10 November 2015 16:48:16