American National Bank in Council Bluffs

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comments 5

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  Elizabeth Giovannoni

  :: 03 February 2023 12:54:02

  They have the worst customer service!

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  Lisa Smith

  :: 30 August 2022 14:10:38

  The 26th Street location has very unfriendly staff who are not willing to help. I was there 2 different times this AM and got nowhere. Went to 16th St.and got wonderful service.

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  Amy Mcgee

  :: 23 June 2022 12:20:35

  This bank has charged my 90 year old grandmother 5 overdraft charges, and is not willing to help accommodate her what so ever. An elderly lady who has banked here for over 50 years and they will not give her any type of courtesy. There is $65 worth of charges and this bank is charging a women $165 dollars of fees. BEWARE -- DO NOT BANK HERE.

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  Trisha Riddle

  :: 10 June 2021 20:34:19

  DO NOT BANK HERE! . How come it's not illegal for someone to take a check and put it into someone's account if the person that's depositing the check it isn't the person? To me that the same things as cashing the check because technically you're still taking that money out of the other person's account whether or not you want cash back or not. They don't have a rule to show ID when you deposit a personal check. My aunt deposited a check that was In my grandmas name without her perm from a check dated 4 months ago. At my bank, they always ask for ID. . I. Having my lawyer look into this

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  Erica Marie

  :: 15 December 2020 17:11:26

  Terribly LONG waiting times, they do no pay attention to the commercial window what’s so ever. Every time I come to this branch it takes me 30-40 mins to make a single deposit.