All Clutch Systems i Santa Ana

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kommentar 5

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  Randy Lopez

  :: 06 December 2017 22:07:06

  Fair prices they know their sheet.

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  Craig Kholn

  :: 24 November 2017 22:45:11

  When I placed order for clutch, time of arrival was scheduled but the clutch that I ordered for did not arrive at the stipulated time. When I called to have update concerning the issue, the information I got wasn’t satisfactory.

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  wanda pena

  :: 30 October 2017 01:41:18

  Clutch plate and disc that I bought from them, did not last. I thought that their product is one of the best in town, but I can see now that I’m wrong.

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  MuLife

  :: 24 March 2016 17:55:04

  My rx8 clutch burnt out a few days before this purchase , i sent the car to the mechanic and confirmed it was the clutch , i then confirmed with the mechanic to have the parts ready for repair according to the latest estimated delivery date which was 5 days.i then proceeded with the purchase of the exedy clutch and flywheel complete kit from ACS that was listed for mazda rx8 2004 and said shipping takes 3-5 business day , 4 days after payment there were no updates on package other than "shipment label created" which was created the next date of purchase, i then contacted Fedex and inquired about the package and surprisingly the agent informs me that the package has still not been handed over to fedex which means they totally forgot about sending the package , i emailed ACS performance asking and they said to give fedex a few days to update . next day i see package updates on fedex tracking which means my email reminded them of the package.Meanwhile my car was at the mechanics jacked up , waiting for the clutch which was around 5-6 days later than estimated delivery. I opened a case on ebay since i didnt recieve the package , they did not reply until 5-6 days later when the package arrived , i then wanted compensation for my loss because of my car occupying hoist at the garage and i had to pay for it , i never got a reply as to why or any sort of explainatiom from them but this " close the case" .i refused and asked for compensation , i get another threatening reply " last chance , close the case " , at this point i knew it was all about money to them and not customer satisfactiom so i agreed to do so But one condition is leaving a honest review, surprisingly i got offered to be refunded 30$ which is no were close to what i lost , i agreed to 50 $ but the transaction didnt take place. Once i delivered the parts to my mechanic , i get a call later saying these parts arent compatible with my rx8 and we confirmed it on exedyusa website the parts werent compatible , i emailed ACS telling them they sent me the wrong package and i want to return the items they reply "problematic , user will be blocked" to ebay , i contacted ebay and they closed the case and Requested them to open a return item case , at this point ACS replys with the shipping address to send it to , i paid 56$ US for shipping and asked them to compensate for it since it wasn't my fault that they sent the wrong packages , they never replied and just refunded my original clutch value , i lost not only towards mechanic for the car occupying space on the hoist but also forced to over pay the value for the complete clutch kit that the mechanic installed later. Also shipping back to ACS and got nothing back from them. i have screen shots of all the messages that took place . This sums it upto them caring about money only and not customer satisfaction. Beware everyone !

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  Eddie Gomez

  :: 10 December 2014 23:35:02

  Great service and prices. Thanks Jaime