AlbeeBaby in New York

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kommentare 5

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  Morgan Long

  :: 16 May 2018 10:51:59

  I ordered a convertible car seat a month ago. Never received it. HUGE HASSLE! They closed my case and took my money. I never got the seat! UPS reopened an investigation for me. Still no seat. No communication with me from Albee Baby. I’ve tried calling, emailing, and request thru the website. Price seemed great, but when you lose close to $300 due to negligence on the shippers part, it sucks. Even if it was stolen, I blame Albee because I was told the shipping box showed a huge photo of the contents.

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  Caroline E.

  :: 24 April 2018 00:06:55

  Do not buy their strollers! I bought one online, used it 2x and hated it for various reasons. When I tried to return it they would not take it back because it was “used” outside. I said to them, how else am I supposed to see if I like it? It didn’t matter. I couldn’t even speak with returns dept. on the phone which tells you something. I just lost a lot of money and won’t touch any of their products again. Never experienced such an awful return policy

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  Angelia Wayne

  :: 11 April 2018 09:11:37

  I can NOT edit my 5 star review so here it the most recent recent as of 2/23/18 on Albee Baby. PLEASE USE CAUTION AND JUDGEMENT WHEN ORDERING FROM THIS SITE. So I canceled my order an hour after I placed it. It shows canceled in the computer. The guy at the store said funds would go back on card in 24 hrs. I wait business 3 days and it actually posted and went through to my card. Now I'm going to have to go through the fighting process it seems like. It went through for the whole 249.99 even though the order online shows canceled and shows it for 25 less cause a lady at the 800 number when I spoke with her gave me a discount. If I knew I was going to have to go through this I would just order from the manufacturer directly even thought it was $80 cheaper but fighting for this is such a waste of a person's time but it is going to have to be done. UPDATE: IT TOOK ALBEE BABY ABOUT 5 BUSINESS DAYS TO RESOLVE THE ISSUE...

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  Douglas Kennedy

  :: 10 April 2018 15:29:28

  Ordered a stroller from their online store. Saw it online for half of what buybuybaby and other retailers had it for. Product arrived within a week and is exactly what I ordered. Was a little skeptical because of the low price of the stroller but it arrived on time and was the exact stroller that I tested at buybuybaby. Very satisfied and will order from them again.

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  Shoshana Rosen

  :: 19 October 2017 21:32:09

  We were so grateful and happy with our experience at Albee. Amazing customer service! We had lots of questions and the staff were very knowledgeable -answered every single one of our questions with such patience. We tried out and experienced in the store what we were looking for, and was able to take our time. Prices were very good. Turns out my mom 30 years ago went to the same store to buy a baby carriage for me! Very happy to support this family business, and will buy anything else we need in the future here. Thank you!