Ageless en Seattle

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  Isis R

  :: 29 November 2017 14:51:10

  Do not waste your time on this place!! I had loved finding them because they offer a rare filler I was interested in and they happened to be 1/2 block away from where I work. Figuring that I would just step out on a work day to attend my appointment, I was excited to have found them. When I scheduled my appointment they told me the doctor would be out for a while so it was scheduled 1 month out. Then 1 week before my appointment they told me Dr. Schell would be out again for an undisclosed amount of time, but that Dr. Olsen was amazing and that he would be taking my appointment, but then again I was pushed out 1 more month. When my appointment rolls around I show up it only to find that according to the receptionist she had called me to cancel this appointment. When I told her I had not received such phone call, she picked up an attitude and told me that she did, that she had it on her records and that she wasn't going to sit there and argue with me and informed me that she is the one who runs that office. I was really surprised that I had waited so long (about 2 months) for my appointments (because they were in a convenient location) and that I was now being treated so rude and unprofessionally. Based on another bad review posted on yelp by Lindsay, I am actually grateful that this practice didn't work out for me. I googled Dr. Roger Olsen and no where on the internet does it say that he has an experience with fillers! This is a shady, rude, and unprofessional place. I rarely write reviews but I just wanted to share my experience with this place to insure that people are aware of their customer service stamdards, which are non existent! I ended up going to Well Medical Arts in West Seattle for the filler I was initially planing to get at Ageless. Their customer service was top notch as well as the treatment I received. It was worlds apart from Ageless. I would recommend Well Medical Arts to any of my friends. They are also open 1 Saturday a month for those who may find it a bit more challenging to head that way during weekdays. Again I am so happy I was spared the catastrophe it would have been had I actually received their services. I would give them ZERO stars but Google would not let me post the review unless I gave them a star. No matter where you go, don't come here!

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  A Google User

  :: 11 March 2011 13:13:58

  Nice and helpful staff, lovely spa, great location, wonderful treatments!