Adventist Health Bakersfield in Bakersfield

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comments 5

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  Blaine Lovan

  :: 14 March 2023 17:33:01

  This was my first surgery and Adventist/San Joaquin was great! Starting with my pre-op over the phone interview with the nurse all the way through being wheeled out of the hospital. The facility was clean, the staff was kind, courteous, helpful, great bed side manner, and efficient. Everything was thoroughly explained to me, all my questions were answered without hesitation or bother. They were able to get me in and out without sacrificing my care. I highly recommend Adventist/San Joaquin as a first choice as a medical facility! They made my first surgery experience a great one.

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  Amrik Grewal

  :: 25 February 2023 19:44:45

  We took my husband to Adventist health last month with severe back pain and numbness to his leg. He was in a severe pain that he couldn’t even walk. It took them a long time to take him back and he had a MRI done and come to find out that he had a herniated disc. Admitting nurse who took his vital signs and done assessment didn’t even bother to ask us what medication he has been taking. He was placed on a recliner in the hallway and we were asked to go home since they don’t know how long he’s going to be there. I kept calling the ER nurses and I always got a different answer. No one bothered to ask my husband to see if he is comfortable in a chair or give him anything to eat or drink. There was only one male nurse who was very caring and polite who took care of him during the night shift. Finally @ MN I was told by the nurse that he is going to be admitted to the floor. I don’t think there is any compassion or empathy for those ER nurses, seems like it’s just numbers for them. Next day I spoke with a charge nurse and got a bogus story how busy they are and there’s only one ER Dr. My husband sat on a uncomfortable recliner for 20 hours before he was moved to a bed and transferred to the floor. This is the 2nd time we had a worse ER experience @ Adventist Health Care. I wish we could have more choices from my insurance to go to different ER. He had a back surgery five days later. Floor nurses were great, caring compassionate and nurturing.

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  Rose487

  :: 24 January 2023 23:21:38

  Unprofessional, rude, long wait. It saddened me today to see the state of this hospitals customer care. The Older Women with short hair who works the emergency room check in is always awful. I know the job is stressful but the attitude she gives patients is honestly horrible. I’ve came many times before and personally withstood the disrespect they offer patents plus the 10 hour wait that is offered with it even on a ‘slow’ day. Though I don’t know why I bothered to attempt and bring a loved one here. My 80 year old grandma had a broken foot and she offered no assistance to get a wheel chair out front where I had the car. She seemed annoyed I even asked where I should have her wait. There was a line of 8 people all standing outside waiting to be checked in. After I saw the lack of help being offered to even get her out of the car, I instantly left and got her properly cared for at another hospital. I hope to see more training within this hospital in the near future. There’s potential here but when a hurt old lady walks up to the waiting room there should be signs or kind workers waiting to check people in and direct them to where to wait and offer wheelchairs, seats and masks to patents. A patent should never be lost and made to feel unwelcome in front of the emergency room doors.

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  San Juanita Sikola

  :: 16 September 2022 20:46:56

  Check in was easy. Registration was quick and there are nurse in the pre-op room that are very caring and friendly. I appreciated that my husband was able to stay with me until time of surgery. This time, I had nurses that were warm and gentle as I came to in post-op. They were very accommodating. Thank you!

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  Capri Bolanos

  :: 07 July 2022 22:18:49

  I wanna tell you about 2 loving employees of your hospital! Nomatter what there doing! Weather I'm there patient or not! They always make time in there shift to acknowledge me and tend to me! Wonderful,ethical,loving ladies! One is a patient tech in the e.r and her name is Jessica and the other is Ms.Mandy the nurse that outshines more then others! These ladies represent your values! Keep the place in order and treat people with dignity