Advanced Auto Body en New York

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comentarios 5

• en

  T 59

  :: 27 April 2018 20:06:49

  Rude and fraudulent

• es

  Rikolas Rikon

  :: 30 March 2018 06:30:31

  Es la peor empresa que existe en brooklyn. El dueño es un abusivo. Trata mal a las personas

• en

  A A

  :: 01 August 2017 16:16:09

  I only put 1 star because there's no way you can leave 0 stars. I had my car towed and they charged me $175 for the tow and $25 for "storage" even though when I arrived my car was still on the tow truck on the side of th street. And $75 "labor flatbed" when I asked him what the labor was for he said it was the labor to get it on the tow truck. Really? Then what's the tow fee for? He said it's for getting it to his shop. And he added another $20 just because. Do not deal with these guys they are a bunch of sleezebags.

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  Aymen Jaber

  :: 07 June 2017 15:22:25

  Car was involved in accident on 06/07/2017. Police officer (who seemed to be somehow involved with these guys) offered no choice for us in terms of which tow truck company we can use. He claimed that it was a liability issue which I think is absolute nonsense, but we said fine and told him the address to our selected body shop. Now the tow truck driver tells us that we don't have the choice to select where we want the car towed and he started to raise his voice and getting defensive. At that point the Officer once again butted in and said it can only go to there body shop (something seems odd, doesn't it!!!). In the end the officer told us that it has to go to Advanced Auto Body. Now we have no choice the car gets towed and taken to there shop. My next step was to have it towed out of there shop to my shop because if there that shady with there tow truck dealing, I can only imagine what they will do to my car. Heck you never know, maybe they'll tell me that my car doesn't need airbags, and to ask the nice police officer because he would agree!!!! I call them and tell them that I am coming to pick up the car with my body shops tow truck. The guy on the phone gets real heated (might need his radiator fixed) and starts screaming at me on the phone with statements that seem to be alternative facts. And every minute that I push back, he changes his story changes and he eventually tells me I don't have time to be on the phone. What great customer service. We eventually get to the shop and are getting ready to pay when surprisingly another issue comes up. On the tow truck the price is clearly marked 125.00 for the tow. Instead the man tells me that its 245. 125 for the tow, 75 for labor, 25 dollars for storage plus 20 dollars in tax. Who charges labor for a tow, that's already rolled into the price. At this point I know these guys are crooks, I can only imagine what they are doing to the insurance companies there billing. Nonetheless, I didn't have my credit card with me and provided him with the numbers. He advised me that he didn't know how to punch the numbers into the credit card machine. HMMMMMMMM. If you cant do something as simple that, how can I expect you to fix my brakes????. I told him fine, give me 15 minutes. I had my dad bring the credit card and now all of a sudden my card is not acceptable at all and that I can only pay cash. Figures, a place like this would do that because they know they have no rite to charge for the extra "labor costs" and the less paper work that can be traced the better. We finally got the car towed, and luckily my airbags are still there. I would just have to say avoid this place at all costs. They treat you like garbage, there incompetent and involve themselves in some shady practices. And shame on the officer for putting us through this. Nobody wants to have to go through such a hassle, especially after having an accident.

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  Eugeen Bernan

  :: 21 March 2016 15:36:26

  My father suffered a stroke and was involved in an accident. The police towed his car to this body shop. I called Nicky to see if I could have my car released over the phone. He spent 5 minutes trying to convince me to have the car repaired at his shop, and when he finally understood that I would not repair my car at his shop, he told me that he would not release the car until I came in person. I was understanding, and even though I live in NJ, I took the trip out there because my father was in the hospital and I wanted to hurry the process along. Nicky greeted me, I signed the papers, and he told me that the car was released and I was good to go. From this point on, he made it a living hell for me to get my car. My insurance company tried 5 times to pick the car up. He refused to answer their calls, he lied to me multiple times, saying nobody was coming by, and he kept doing everything that he possibly could to make my life miserable and to charge my insurance company more money for storage. The body shop I was working with told me that he's been in business for many years and that many customers complained about the same thing. This is not the way you run a business. You should be ashamed of yourselves for not only using loopholes to make people suffer, but for being liars. This repair center embodies the culture of the sleazy mechanic trying to nickel and dime you for everything they can.