Aaron's Aurora in Aurora

🕗 opening times

comments 5

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  Crystal Arecco

  :: 06 April 2018 12:33:17

  Absolutely appalled with service and quality of staff, been customer since 2007 paid off over 12 items I'm returning tv now new manager said tv I exchanged for current one was broken by me which is a straight forward lie I was standing I'm my home with my son and daughter-in-law as the delivery driver packed other tv over 3 weeks ago went to go make payment on other item manager said we broke tv screen your telling me 3 weeks later I don't think so plus I have witnesses to prove tv screen was not broke due to their lies just lost customer of 12 years.

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  Andrew Perez

  :: 08 February 2018 09:14:38

  Very nice people will always return

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  Mary Palmer

  :: 11 December 2017 12:04:55

  I use to love this company....do your self a favor save your money go to AMERICAN FURNITURE WEAR HOUSE save yourself from over paying and nasty service.... Paying cash is the way to go. I will never do business with them again smh...customer sevice is very poor if I could rate them a zero I would in a heart beat.......If it wasn't for the district mangers excellent customer service.... They would lose countless dollars ..... My hat go's off to him...this company truly needs a leader like you....to keep customers coming back.

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  Dionna w

  :: 02 September 2017 10:56:17

  This store is awful. I have had my things for a year. I paid on time each month. My contract was supposed to be a year when I found out it was really two years because the previous manager lied to his customers I spoke with the new regional manager. He helped me out and was really kind. I decided I didn't want to spend the money. So I called to have them pick up my sofas because I bought new ones. They told me because of hurricane Harvey they wouldn't be able to do it for 10 days. Not sure if they know but we are in Colorado not Texas. If I didn't pay my bill they would be blowing my phone up and here to get this stuff immediately. Shaun the supposed to be general manager told me it's not a priority to pick up the things they own since I paid the bill. Now I am having to pay for a truck to get these things out immediately because they are lazy and liars. The new manager Shaun has extremely poor customer service skills. The staff is polite but that won't last long with that manager. All I can say is if you have a choice DO NOT CHOOSE THIS AWFUL LOCATION BECAUSE WEATHER IN ANOTHER STATE MAY AFFECT YOUR CUSTOMER SERVICE.

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  Elizabeth Becotte

  :: 20 February 2017 15:08:21

  New staff and New store manager Shawn are awesome! I've been a long time customer and I'm always happy with all of my furniture and appliances that I have purchased from this location. They have always gone out of their way to help me find that item I have to have!!