AAA-Able Appliance Services in Seattle

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comments 5

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  Pinky L.

  :: 27 December 2017 14:27:42

  I am surprised about all the bad reviews. I rate AAA Able a 5-star!!! Customer Service is great! You don't get directed to an answering service that only writes down your info. The person who answers knows all the questions to ask so you wouldn't need to wait for the technician to call you back. Fast. A technician came over same day I called on a weekend. I didn't have to wait for Monday and there were no additional charges for weekend call out. Knowledgeable and nice technicians. The technician knows his stuff and explained everything to me in a manner I would understand. He is very honest in his diagnosis and would tell me straight up if the problem can no longer be fixed. I definitely am a repeat customer. I have called them twice already once on my dryer and another time on my garbage disposal. I could say that I'm truly happy with the service and the charges are reasonable.

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  Kurt Holmes

  :: 04 January 2016 15:27:18

  AAA -Able has excellent customer service: They are very kind and fair in their dealings and took very good care of me. I highly recommend them. -K

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  M Blacke

  :: 19 September 2015 21:02:23

  Awful. Basically stole my $. Came out, spent less than 15 min looking at my dryer, then told me it was fine and I needed an electrician. I had done some research, and tried to ask about the temperature sensor. The tech just cut me off in mid sentence and told me i needed an electrician. He showed me a low voltage reading on his electrical meter and claimed that proved it.They charged me $75. I some experience with this stuff and as soon as he left retested the exact same contacts with my own meter, and it was perfectly normal. I then tightened afew loose contacts on the temp sensor and the dryer started working again. I called the main number and they refused to give me a refund, and had the tech call me back. The tech insulted me, claimed he never makes mistakes, and that i was not a repair technician and didnt know how to read and electrical meter (My undergraduate degree is in physics, i've used plenty of meters). I invited him to come back and re-check for himself, this was approx 30 min after he had left, but of course, he refused. Total scam. Utterly incompetent. Rude. Dont waste your time or money. Sure, they might promise to come out sooner than anyone else, but they are just going to take your money and leave. If I had followed his poor advise i'd be out the money for an electrician as well.

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  A Google User

  :: 01 October 2011 00:30:52

  i had awful experience with these people. the tech left without doing work. the customer service was haughty and distainful.all i wanted was my washer repaired!!

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  A Google User

  :: 09 May 2011 11:45:13

  Terrible customer service! I wouldnt trust these people with a dime of my time or money.