A-Z Party Rental en New York

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comentarios 5

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  Chris Khani

  :: 14 May 2018 20:49:56

  A-Z party Rental is super affordable. I was having a small dinner party and needed 15 chairs and two tables. It only cost me $50 to rent all the items for a two day rental. Talk about a steal.

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  Robert Grądzki

  :: 10 January 2018 15:13:50

  I’ve used this company for my wedding recently. We have ordered high top tables, linens, glassware etc. and everything arrived as promised on time and was picked up the same night as our venue requested that. There’s a small fee of $100 for that but we were happy to pay it and go home without worries after our special day. The girl that answeres the phone there I believe her name was Patricia was very helpful and was always available to make changes to our order. Delivery and pick up crew was very punctual which is rear with the New York traffick. Overall a great experience and this will be out to go company for any type of event.

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  Olaine

  :: 20 October 2017 11:44:10

  This company provided an all together TERRIBLE experience. We rented their services for my brothers baby shower and we were given a drop off window of 4:30-6:30. Of course they showed up on the tail end of the window (6:05), the event started at 6. Apparently everything was placed completely wrong in the truck, because of that the two drivers were unable to open the door to get the tables and chairs out. They tried some of the most ridiculous tactics that were clearly not going to make the door open. They did this repeatedly, all the while just wasting time. It became obvious that when they packed the truck they stacked everything too high, causing something to be lodged in the doorway. Needless to say, not having tables and chairs can literally RUIN an event. The drivers were unapologetic & on the phone with someone named Patricia (I saw his phone screen) who was giving no solution to what was going on. We were eventually told that the best they could do was go back to the warehouse and load up a whole new truck. At this point it was after 7pm and a great majority of our guests had arrived. It was obviously embarrassing for us because we'd put so much time and money into making sure that everything ran smoothly for the baby shower. No amount of preparation could prepare us for these two geniuses not know how to load a truck properly. The company showed no regard for the fact that we had to venture out to get random chairs and table from other places in the meantime. All of this happening in front of our guests by the way. By the time the drivers actually returned with a new truck it was almost 9PM. They arrived as nonchalant as they had previously. This was clearly because whoever was in charge did not see the urgency in rectifying the situation and in turn neither did the drivers. If you want your event to run smoothly. I advise you to look elsewhere.

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  Rashad Smith

  :: 17 October 2017 11:58:57

  A-Z Rental seemed great at first. Patricia was responsive and receptive to our needs. When we visited the business, there were cleaners outside using a power wash on several chairs. We thought that to be a good sign. We booked their services for our FIRST baby shower. We had planned for months, purchasing thousands of dollars in food, drink, and Knick knacks for our guests. Patricia even told us that they were familiar with our venue because they had delivered to that address before. That made us feel comfortable with A-Z. One thing that I regret not paying attention to was that the business was not open on weekends. There should be a service line to deal with concerned clients and customers in case of an emergency. We learned this the hard way. We received no call or notifications on the date of our baby shower (Saturday 10/14). I did not worry at first because Patricia sent an invoice and gave us a two hour window for delivery. Our window was from 4:30-6:30 pm. At 5:30 it was crunch time and the delivery still was not at our venue. At 6 pm I got worried because technically our baby shower had already started. At 6:05 pm we saw the A-Z rental truck bumbling down the street. There were two delivery guys. They didn't say a word to me or any of our guests. I wasn't worried about that because I was relieved they had arrived. Much to my chagrin, we were in for a rude awakening. The 2 delivery guys couldn't open the damn truck! They either packed it too high or something fell on a pulley. They certainly packed it incorrectly. They tried for at least an hour to open the damn truck. I felt like I was in a damn Seinfeld episode. While the two geniuses tried opening the truck, precious time was wasted and dozens of guests began to arrive. (I've included video) Imagine people, many of whom have traveled from as far as Maryland having to stand around with no place to sit. Embarrassing! To add insult to injury, Patricia did not call me. It's now Monday evening and she still hasn't called me since this nightmare. I had to ask one of the movers to call her after 45 minutes of them trying to open the truck. When I got her on the phone, there was no remorse, or empathy. Totally unprofessional. She said the best thing they could do is have the delivery guys travel back to the warehouse, load up a new truck and bring the tables and chairs. She said it would take an hour. It was already 7 pm at that point. We were in Bushwick and the warehouse was in Sunset Park. Luckily my father was able to get tables and chairs from another location. The movers showed up at our venue at 8:35 pm. Our shower was from 6-11 pm. It would take them at least an hour to lay out 15 tables and 95 chairs. I sent them away smh. Complete waste of time. I would never do business with them again.

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  Andrea Fuchs

  :: 03 April 2017 19:31:13

  We had a horrible experience with A-Z party rentals. My husband and I hired A-Z for our wedding rental equipment. We had a delivery time of Saturday for our Sunday wedding. A-Z did not deliver part of our order, a table for our wedding cake! We called 15 times and emailed with no response. Our event coordinator called a driver of A-Z that she is familiar with. Originally, she was told that the table would be delivered later in the day on Saturday. It was not. Our coordinator called again and we were told it would be delivered on Sunday at 9 am. This was stressful but all we could do. At 9:15 they still had not shown up. She called again. They said 10:00. No show yet again. 10:20 comes and we called again. The driver said he was on his way. Our table did not show up until 11:45. 15 minutes before the start of our wedding. All of our guests were there and seated already. It looked absolutely horrible and we had zero time to get the table decorated because we were getting ready to walk down the aisle so it was just a dirty plain table for our photos. It was so upsetting. Staff would not do anything about the issue and is not responding to emails regarding the matter. DO NOT USE THIS BUSINESS!