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799, 9th Street Northwest, 20001, Washington, US United States
kontakte telefon: +1 215-829-8200
webseite: lots.impark.com
größere karte und wegbeschreibungLatitude: 38.8996209, Longitude: -77.0235395
Chris Harmon
::Wasn't clear about overnight parking ... was $25 for Saturday to Sunday but that was OK just not clear. What really was frustrating though (and the reason to reduce to 3 stars) was the poor customer service Sunday morning when I was trying to get my vehicle. The staff day before said they opened at 11am; I arrived early and waited but it didn't open so I used the button and the staff was rude and said I "must wait more minutes". 10 minutes later with still no door open, I asked again and he replied the same. Very rude - and wouldn't say anything else. The door didn't open for us either - somehow someone else got in and drove out so we just walked in and got in the vehicle and drove out...I never even did see anyone to complain to. I would hope management would speak to this individual about learning better customer service skills.